Concierge care at home
Care arranged the way you would arrange it for your own mother
Not a rota of strangers. One caregiver who knows the house, hours built around the household, and the owner's phone number in your hand.
HomeWell Care Services of Orlando. Best of Home Care 2024 and 2025, BBB accredited.
In plain terms
Concierge home care means the same caregiver rather than whoever is available, hours shaped around the household rather than an agency shift pattern, and direct access to a nurse and to the owners instead of a call centre.
The three things that make it concierge
Ask any agency for these three. The answers will separate them faster than any brochure.
01
The same caregiver, not the next available one
Continuity is the whole product. Somebody who knows where the cups are, which chair he likes, and that Sunday afternoons are hard. We staff long shifts precisely because they hold that continuity.
02
Hours built around the household
Twelve hour days, overnights, live-in cover, or a schedule that changes when the family's does. We fit the house rather than asking the house to fit a rota.
03
A nurse, and the owner, reachable
Not a duty line. A nurse you can call, and the owners of the office on (407) 280 5091. When something changes at nine on a Friday night, that is the difference that matters.
Who this is for
We are honest about fit, because the wrong fit costs a family money and costs somebody their trust. Concierge care suits a household that wants continuity and is prepared to pay for it — usually through savings, a long term care policy, or a veterans benefit.
- A parent who needs long daily cover, not scattered short visits
- A household holding a long term care insurance policy nobody has opened yet
- Someone living with dementia, where a familiar face and familiar music do more than any rota can
- A family in another state who needs one accountable person on the ground in Orlando
- A veteran or surviving spouse whose benefit can carry a real number of hours
Questions families ask first
It means three things you can check. The same caregiver rather than whoever is free, hours built around the household instead of an agency's shift pattern, and direct access to a nurse and to the owners rather than a call centre. If an agency cannot give you all three, it is standard home care with a nicer word attached.
One call, and you will know where you stand
Thirty minutes with Teri. What care would look like in your house, what it would cost, and whether an insurance policy or a veterans benefit changes the number.